Introduction
Welcome to Wanted Dead or a Wild. We protect your privacy and handle your personal data with transparency and integrity. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you access and use our website, services, and games. By using Wanted Dead or a Wild, you consent to the data practices described in this policy. Read this policy carefully to understand our practices regarding your data and how we will treat it.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Identifiable Information (PII): This includes data you provide directly when you register an account, deposit funds, or contact customer support. Examples include your name, date of birth, email address, postal address, phone number, and payment details. We also collect identification documents (e.g., passport, driving licence) for verification purposes as required by our licensing obligations.
- Transactional Data: Details about your betting activity, deposits, withdrawals, and other transactions conducted through Wanted Dead or a Wild.
- Technical Data: Information about your device and how you access our services, such as your IP address, browser type and version, operating system, device identifiers, and geographical location.
- Usage Data: Information about how you use our website and services, including pages visited, games played, time spent on pages, and referring URLs.
- Communication Data: Records of your communications with us, including emails, chat transcripts, and any feedback you provide.
- Marketing and Communications Preferences: Your preferences in receiving marketing from us and our third parties, and your communication preferences.
How We Use Your Information
We use the information we collect to operate our services, enhance your experience, and comply with legal obligations:
- To Provide and Manage Your Account: This includes setting up and maintaining your account, processing your bets and transactions, and providing customer support.
- To Verify Your Identity: As part of our "Know Your Customer" (KYC) and anti-money laundering (AML) obligations, we use your data to verify your age and identity.
- To Improve Our Services: We analyse usage data to understand how our players interact with Wanted Dead or a Wild, allowing us to enhance game offerings, website functionality, and overall user experience.
- For Marketing and Promotions: With your consent, we may send you information about promotions, bonuses, new games, and other offers from Wanted Dead or a Wild that may interest you. You can opt out of marketing communications at any time.
- For Security and Fraud Prevention: We use data to detect and prevent fraudulent activities, protect the security of our platform, and protect our players.
- To Comply with Legal and Regulatory Obligations: This includes reporting to regulatory authorities, responding to legal requests, and adhering to responsible gambling guidelines.
Legal Basis for Processing
We process your personal data based on several legal grounds, as required by data protection laws:
- Performance of a Contract: Processing is necessary to fulfil our contractual obligations to you, such as providing access to games and processing transactions.
- Legal Obligation: Processing is necessary to comply with legal and regulatory requirements, including age verification, AML checks, and responsible gambling obligations imposed by our licensing authority.
- Legitimate Interests: We process data when it is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. This includes improving our services, preventing fraud, and protecting network and information security.
- Consent: In some cases, we may rely on your explicit consent for specific processing activities, such as sending marketing communications. You have the right to withdraw your consent at any time.
Data Sharing and Disclosure
We may share your personal data with trusted third parties under specific circumstances, always with appropriate safeguards in place:
- Service Providers: We work with third-party service providers who assist us in operating our business, such as payment processors, IT support, customer service platforms, and marketing agencies. These providers are contractually bound to protect your data and only use it for the purposes specified by us.
- Regulatory and Law Enforcement Authorities: We may disclose your information to government bodies, regulators, or law enforcement agencies when legally required to do so, or to assist in investigations into fraud, money laundering, or other illegal activities.
- Affiliates and Business Partners: In certain situations, and with your consent where required, we may share data with our affiliated companies or business partners for joint promotions or to enhance our service offerings.
- Acquisition or Merger: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal data.
Data Security
The security of your data is paramount to Wanted Dead or a Wild. We implement robust technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These measures include:
- Encryption: We use Secure Socket Layer (SSL) encryption technology to protect data transmitted between your device and our servers.
- Access Controls: Access to your personal data is restricted to authorised personnel who require it for their job functions, and they are subject to strict confidentiality obligations.
- Firewalls: Our systems are protected by firewalls to prevent unauthorised access.
- Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
Your Privacy Rights
Under applicable data protection laws, you have several rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
- Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.
Cookies and Tracking
Wanted Dead or a Wild uses cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience, analyse site usage, and for marketing purposes.
- Essential Cookies: These are necessary for the website to function correctly, enabling core functionalities like security, network management, and accessibility.
- Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.
- Functionality Cookies: These are used to recognise you when you return to our website, allowing us to personalise our content for you, greet you by name, and remember your preferences.
- Marketing Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this means we will retain your data for a minimum period mandated by our licensing authority and anti-money laundering regulations, which is usually five years after the termination of your account or the last transaction. After this period, your data will be securely deleted or anonymised.
International Data Transfers
As an online casino, Wanted Dead or a Wild operates internationally, and your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA) or your country of residence. When we transfer your data internationally, we put appropriate safeguards in place to protect your data, such as using standard contractual clauses approved by the European Commission, or relying on adequacy decisions. We will take all reasonable steps to treat your data securely and in accordance with this Privacy Policy.
Children's Privacy
Wanted Dead or a Wild is strictly for individuals aged 18 or over, or the legal age of majority in their jurisdiction, whichever is higher. We do not knowingly collect personal data from individuals under the legal gambling age. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Significant changes will be communicated to you directly via email or through prominent notices on our website. Your continued use of Wanted Dead or a Wild after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Email: [email protected]
We are committed to resolving any concerns you may have regarding your privacy and our handling of your personal data.